BTN Call Center, Help Solve Banking Problems
As a BTN call center banking customer , this can be the solution when a problem occurs. Often, sensitive problems in the banking administration can be solved with a simple connection without the need for the customer to come to the branch.
Customers don’t just contact customers when they experience complaints. This feature can be used by customers to negotiate or challenge account creation issues. Some even use it to find the latest information in the bank.
Often, btN call center can be a solution to various types of complaints. The loan can be negotiated until the problem with the ATM subsides. These various issues can be easily solved when customers can use these features effectively.
However, many customers do not know the customer service number. This has made it difficult for some people to file complaints with the bank. The following describes how to contact a call center owned by BTN Bank, which customers can contact.
Latest BTN Bank Central Call Number 2021
BTN’s central bank connection is one of the services provided to customers to resolve banking-related complaints. By calling 1 500 286, customers will be directly connected to the customer service provided by BTN Bank.
BTN call center can handle complaints for a full 24 hours. So, when there is a problem outside of business hours, the customer can still call. For example, when you lose goods and ATMs will also appear. Then simply call the number to perform management.
Some minor cases, such as deposit confirmations and ATM loss reports, can be resolved directly without having to visit a branch. So, if you withdraw the case of LOSING AN ATM, the customer can simply come to the office to pick up the ATM right now without having to perform the administrative process.
When it comes to connection speed and accuracy, customers need to be patient if they do so during business hours. Your phone is likely to queue up when several people contact you at the same time. You can avoid this by making a phone call after your working hours are over.
As a smart customer, you need to register the call number to the center. Because when there is a problem with savings , the first step to do is to call the number. Do not hesitate and immediately report any complaints that arise as soon as possible.
How much does it cost to call a BTN call center for customers
Call services can be performed by anyone, both clients and non-clients. The cost of the call is certainly not free and must be borne bypenel epound. The total cost is in line with the tariff from the telecommunications service provider that the customer uses, so BTN does not set a fixed fee.
In some cases, calls can be expensive, but they can be free. If you have a phone bonus on the number, it is possible that by contacting the BTN bank, there are no fees. But when it’s a long and long business , you need to prepare more credit.
Technically, the BTN call center is free, but the caller is still charged a call fee from the telecom operator. The bank itself does not accept money from your phone , since the service is used to solve problems owned by customers.
Customers who have savings in BTN Bank will also not be deductible for savings balances when making this call. So don’t worry about making consumer calls because the bank won’t charge you a fee. A telecommunications operator who is obliged to provide you with telephone costs.
Typically, customers hesitate to make calls because they are concerned that their savings balance will be deducted when making a call. This is certainly not true, because the bank will not do it. The customer has the right to contact him when there is a problem in his account.
The sooner you report a problem, the bank can handle it quickly. Banking problems that can drag on will usually be more difficult to solve. So as a smart customer, you need to make a report quickly if there is a discrepancy.
The latest issue of BTN Syariah Call Center in 2021
As one of BTN Bank’s strategic business units, consumer call numbers are the same as conventional BTNs. If you have savings at BTN syariah bank and want to file a complaint, please contact 1 500 286. When you contact him , you will be transferred to the Sharia department.
The cost of calls borne by a customer also varies depending on the operator of that customer’s communication service provider. So you can pay a fee or it’s free depending on your phone account. The duration of the call also affects the amount of costs that the person incurs in connection with contact with the bank.
The BTN syariah call center also supports consumer calls for 24 hours, even outside of business hours. So you don’t have to worry about making calls outside of office hours when there’s a problem with your account. Customer service will continue to serve your needs as effectively as possible.
Note that this customer service will be used by many customers. So you have to be patient while he waits for your call. It is possible that the server is full because there are so many customers who contact the bank. If this happens, repeat it again for a while.
The highly recommended time to make a call, if you want the line to be quiet, is six in the evening. At the moment, usually few customers have made consumer calls. This allows you to make calls to customer service faster.
Never hesitate to file a complaint with the bank. The customer has the right and must immediately report when an irregularity occurs in his account. The safety and comfort of customers are fully guaranteed by the bank, so do not hesitate to submit your complaints.
Other numbers you can contact besides BTN Call Center
In addition to using the call center of BTN Bank, you can also use the official phone number of some branches. If you make a call on this line, the possibility of standing in a queue will be less. Branch numbers can also be used to resolve issues faster.
Contact a branch in your city if you really have an emergency complaint, such as a lost ATM or fraudulent activity. Customers can get more serious services if they call the company’s branch number. You can get the number by coming directly to the office or by asking for a central call number.
It should be understood that the branch phone is used only for emergency purposes of the branch client. So make sure you’re contacting the same branch as your savings account. For example, if you have savings in the Sukolilo Surabaya branch, call the branch.
If you make a call at another branch, it may happen that the customer is redirected to contact another branch. This is naturally done by the bank in order to maintain the effectiveness of consumer calls. If too many connections accumulate, the service will not be optimal.
Banking problems are actually very simple and easy to solve if the customer chooses the right path. You don’t have to worry if there is an error or problem in your savings account. Just contact the BTN call center to file a complaint or come directly to the nearest branch.