Halo Card Call Center, provide the necessary information
Telgomsel is Indonesia’s largest provider of excellent service, including Halo card call centers. Services are provided using various means or media for the convenience of users. It is believed that it can provide the various obstacles or information required quickly and easily.
It turns out that many Telcomsal users and some even if they have been around for many years. It turns out that customers still have difficulties when using its call center services for a variety of reasons. As a loyal user or new customer, you need to understand how to communicate CS and what the benefits are.
Customers need halo card call centres to receive various important information. The information obtained is very accurate because it comes from Telcomsel. So it is reliable, clear and does not take time, because the given answer is very fast.
Brief information about the Halo Delcomsel card
Perhaps you are familiar with halo cards owned by the largest provider company in Indonesia, Telkomsel. The type of service offered is actually slightly different because it is used to pay postpaid or later. For more details on knowing the hollow card, you can find a brief review below.
- What is a hollow card?
Cart Hollow is a postpaid network service offered by Telcombsel to its loyal customers. You can use it for 24 hours and on various networks on both 2G, 3G, 4G and the latest 5G manufactured. There is also a halo card call center service that can be used to find official information.
- How to pay bills
Since the payment method is postpaid, you can use it first and then get paid later. At the end of each period you will receive a bill in detail and according to the application. There are many choices of payment methods via ATM, Internet Banking, My Telkomsel, GraparI, Indomaret, Alfamart, LinkAJA, MyGraparI and many others.
- Halo Card Customers
There are frequent questions at the Hollow Card Call Center about who can be a customer . All new and old Telcomsal users can register themselves as a customer. The condition is that you have to perform read activities with supporting data such as KTP, KK or other required data.
- How to register to be a customer
Since you are interested in becoming a customer, information about how to sign up is also often sought for. It’s not difficult for you to register on Telcomsel’s registration channel like GraparI. It can also be on other official channels such as Telesales, Telcombsel web-based and offline and various partners online.
Halo card call center number where customers can contact
The importance of the operation of the Halo Card Call Center is that you need to at least know the number you can contact. If you want to use the service at any time, you don’t have to be confused about seeing again, as it is already stored in your contacts. Here are some numbers and guides on how to use the services from Telcombsel Kartu Halo.
- Special Number for Telcomsal Customers
Telcomsel customers can directly contact 188 at any time for 24 hours every day. For those of you who have a postpaid card like Halo, it won’t be charged or completely free. However, prepaid card users like Simbatti, Loop and Cart AS are charged for Rp300/phone.
- Numbers for FREQUENTLY ASKED QUESTIONS
If you have general questions or are not a Telcomsal customer, you can contact 080 718 118 11. There are call charges like local calls, so there’s no need to worry if it’s popular for a lot of charges. You are directly connected to the Halo Card call center and can usually ask questions.
- Numbers for Foreign Users
In addition to the above two services, Telcomsel provides specialized services to customers coming from abroad. Customers can make calls with a special number from abroad so that they are not charged (for free). Call +62 8110 000 333 and the service is open 24 hours a day.
- Non-phone number service
In addition to using a phone number, you can also use other services, such as email. Some of the options on how to contact a call center are as follows:
- Facebook : Facebook.com/Telkomsel
- Twitter: Twitter.com/kartuHalo
- E-mail : cs@telkomsel.co.id
You can come directly to GraPARI during working hours to get complete information.
Examples of information may ask customers if they are contacting the call center
Anyone can contact the Halo Card Call Center whether they are already customers or not . Whatever information is asked, will of course be answered as much as possible by customer service. If you are confused about what information will be asked for, see some examples of questions from customers below.
- Experiencing disorders
If you experience problems such as a number that cannot be reached, difficulty registering a web package or having difficulty finding pounds of others. Then you can immediately contact the CS with different numbers as needed. In that way the problem can be resolved immediately and you feel comfortable when using it again.
- Multiple ways to check
You can also make information about several ways to contact the Halo Card Call Center. For example, how to check your own number, check bills, check transactions, how to check offers, and so on. Don’t forget to take notes, so you don’t have to constantly ask the same thing for CS.
- The latest promo for users
Customers can contact CS services to get the latest profitable promotions. For example, there is a savings package ad, so it’s a pity if you don’t use it to make bills cheaper. Don’t hesitate to ask about interesting ads, so you won’t lose out later.
Advantages of using halo card user call center services
The Hollow Card Call Center is deliberately provided by Telcomsel in order to provide satisfaction to the customers. It is hoped that any information and various obstacles can be resolved by contacting this service. The abundance of benefits offered makes it impossible to explain all of them, and below are some of the most important advantages.
- Complete and clear information
Finding information related to the card used is sometimes not easy for a variety of reasons and reasons. But by using this service you will get the information easily, quickly, completely and clearly. This is because the information received is obtained directly from the company and not from other media.
- The problem or problem has been resolved
Professional and experienced customer service can help you overcome various problems or obstacles. So do not hesitate to contact our service, because any problem can be resolved. For example, not knowing the last transaction check, forgetting your own number, difficulty in registering, a temporarily blocked card, and various obstacles.
- A complaint can be made.
We are always open to various reviews, suggestions and complaints from customers in order to maintain quality. You can submit a complaint by contacting the call centre in various ways. So express it by using what is a good Indonesian, decent, clear and comprehensible through customer service.
In Indonesia, halo card users are already very numerous and are evenly distributed in different regions because the network is very good. In order to improve the service and to maintain customer satisfaction, special services are provided. Customers are given the freedom to contact the halo card call center if they need information or to resolve various issues.